First time? We're glad you're coming
A first visit to the spa can raise a few questions, which is completely understandable. Below you'll find, calmly, how a day with us works, so you set off relaxed.
A day to unwind, at your own pace
You check in, get a short explanation and then make your own way. You alternate warm saunas with a cool bath, rest on a lounger and eat something in the restaurant, whenever you like.
Our saunas are textile-free: you don't wear swimwear in the cabins. For many guests that takes getting used to the first time, but here it is completely normal and happens in a relaxed, respectful atmosphere. Outside the cabins you wear a bathrobe or towel. Discover at your own pace what feels comfortable.
Everything you'd like to know
Do I need to book?
For a day at the sauna you are often welcome without a booking at quieter times, but booking guarantees you a spot, especially at weekends. A treatment or package is always booked in advance, online or by phone.
What about swimwear?
Our saunas and baths are textile-free: you don't wear swimwear in the sauna areas. For many people that takes getting used to the first time, but here it is completely normal and happens in a relaxed, respectful atmosphere. Outside the cabins you wear a bathrobe or towel. Feel free to discover at your own pace what feels comfortable.
What should I bring?
A bathrobe, two towels and slippers. Don't have them to hand? Rent them from us or choose a complete bath set. You do not need swimwear in the sauna.
What is the minimum age?
Thermen Binnenmaas is open to guests from 16 years. Between 16 and 18 you are welcome accompanied by an adult.
Can I come alone or in a group?
Either is fine. Come and unwind on your own, as a couple or with a small group of friends. For larger groups or a company outing we are happy to help, just get in touch.
When is it quiet, and when is ladies' day?
Weekdays and mornings are usually quieter than weekends. The first Monday of each month is ladies' day, except on public holidays and during school breaks.
Is Thermen Binnenmaas wheelchair accessible?
A large part of the resort is accessible for wheelchair users. Let us know in advance and we'll make sure everything is ready and see together what is possible.
Can I eat with you, also with a diet or allergy?
Our wellness restaurant is open all day for a bite or a full meal, in your robe. There is plenty of choice for vegetarians and vegans. With an allergy or dietary wish? Ask our team for the allergen card.
How does a gift voucher work?
Can I cancel my booking?
A treatment can be cancelled free of charge up to 24 hours beforehand. If you can't make it, please let us know in good time.
May I use my phone?
In the sauna and relaxation areas we ask you to put phones and tablets away, out of respect for the calm and privacy of other guests. Being unreachable for a while is part of the relaxation.
I'm pregnant, can I use the sauna?
During pregnancy it is wise to be careful with high temperatures. Please check with your midwife or doctor. Our special pregnancy massage is a lovely alternative to unwind.
Ready for your moment of calm?
Book your day and time online, or call us for advice.